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Businesses today run faster than ever, but many Malaysian organisations still depend heavily on manual processes, spreadsheets, repeated data entry, and slow approval workflows. This leads to delays, errors, and unnecessary workload for HR, Admin, Marketing, Operations, and Finance teams.
N8N Automation Mastery is a 2-day, hands-on training program that empowers participants to automate daily tasks, streamline reporting, reduce errors, and enhance internal communication using visual workflows — without coding.
By combining n8n, AI (ChatGPT/Gemini/Copilot), Google Workspace, WhatsApp Cloud API, and Telegram, participants will build real, deployable automations that can be used immediately in their departments.
This program is designed specifically for non-technical corporate users and is fully aligned with Malaysian SME and enterprise operational needs.
Programme Benefits
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Business Objectives
By the end of the program, participants will be able to:- Identify manual processes suitable for automation
- Automate HR, Marketing, Operations & Finance workflows
- Build Google Sheets, Gmail, Drive & Form automations
- Implement AI-powered workflows (classification & summarisation)
- Create real-time approval flows using Telegram & WhatsApp
- Generate automated daily/weekly KPI reports
- Detect workflow failures early and troubleshoot them
- Deploy end-to-end business automation for onboarding, internal communications, and task management
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Technical Foundations (Beginner-Friendly)
Participants will also learn how to:- Understand cloud vs self-hosted n8n (conceptual)
- Use the Credential Store for secure API authentication
- Connect to external systems with basic HTTP Request patterns
- Apply Beginner Data Cleaning Patterns using Code Node (safe & simple)
- Implement basic retry logic, error monitoring & logging
Key Content
Day 1
Time : 9.00am – 5.00pm
Break : 10:15am – 10:30am / 3:15pm – 3:30pm
Lunch : 1.00pm – 2.00pm
- Introduction to n8n & visual automation
- Automation ROI: Malaysian SME examples
- Cloud vs Self-hosted n8n
- Credential security & data protection
- Identifying automation opportunities
- Identify 3 processes in your department for automation.
- Understand automation fundamentals
- Recognize high-value workflows
- Know when cloud vs self-hosted automation is appropriate
- n8n interface: nodes, triggers, data flow
- Credential Store
- Introduction to HTTP Request (simple GET/POST)
- Testing & debugging workflows
- Google Form → Email Notification (with secure credential handling)
- Build your first workflow
- Store credentials safely
- Understand basic API interactions
- Diagnose workflow errors
- Google Sheets CRUD (Create, Read, Update, Delete)
- Google Forms → automated actions
- Gmail automation with templates
- Scheduling reports (daily/weekly)
- AI-enhanced report generation
- Form → AI Summary → Email Notification
- Daily KPI Report → AI Summary → Email at 8AM
- Build Google Workspace automations
- Create automated KPI insights
- Schedule daily operational workflows
- Business prompt-writing
- Choosing AI tools (ChatGPT vs Gemini vs Copilot)
- AI summarisation
- AI classification (smart routing)
- Light Data Pre-cleaning using Code Node-lite
- AI Ticket Triage
- Classify request into HR / Finance / Sales
- Route to different workflows
- AI Document Summary Extractor
- PDF → AI → clean structured output
- Use AI for smarter workflows
- Build routing and decision systems
- Extract structured information from documents
Day 2
Time : 9.00am – 5.00pm
Break : 10:15am – 10:30am / 3:15pm – 3:30pm
Lunch : 1.00pm – 2.00pm
- Create Telegram bots
- Approval workflows with Approve/Reject buttons
- WhatsApp Cloud API basics
- Use cases for internal vs external alerts
Activity
Approval Workflow: Form → AI Summary → Telegram → Approve/Reject → Email
- Set up business messaging automation
- Build interactive approval flows
- Trigger actions based on user input
- Clean Malaysian phone numbers
- Convert date formats (DD/MM/YYYY ↔ ISO)
- Remove empty characters/spacing
- Format text for automation
- Convert AI response into structured values
Activity
Clean messy Google Sheet → Build Inventory Update → Telegram Alert workflow.
- Clean and prepare business data
- Apply simple Code Node transformations
- Automate operational updates
- Scheduled triggers (daily/weekly)
- Error monitoring concepts
- Simple retry logic (retry once)
- Logging errors to Google Sheets
- Alert escalation to Email → Telegram
Activity
Self-Recovering Workflow: API fail → retry → log → notify admin
- Build stable, reliable workflows
- Detect and log errors
- Set up alert escalation
- Employee Form submission
- AI extract & summarise details
- Auto-create Google Drive folder
- Auto-generate onboarding documents
- Add tasks into Google Tasks Sheet / Onboarding Tracker
- WhatsApp welcome message
- Telegram alert for IT
- Logging & error notifications
- Learning Outcomes
- Build a complete end-to-end automation
- Combine AI + Google + Messaging + Monitoring
- Deploy real workflows immediately
Participants will receive:
- Workflow templates (Google, AI, Messaging)
- Error-handling blueprint
- Credential & security checklist
- Beginner Data Cleaning Pattern library
- API starter guide
- Full capstone workflow JSON
WHO SHOULD ATTEND?
This program is ideal for:
- HR Executives & Managers
- Admin, L&D & Training Teams
- Marketing & Social Media Teams
- Sales Support & Customer Service Teams
- Operations, Logistics & Finance Staff
- Business Owners & Department Heads
- Anyone looking to reduce manual work
METHODOLOGY
- 70% practical, 30% conceptual
- Step-by-step guided practice
- Real Malaysian datasets
- Visual, business-friendly teaching
- Immediate application to participants’ real job functions
CERTIFICATION
Participants will receive:
- Ommtech Digital Marketing Academy Certificate of Completion